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Privacy Policy

Crypgex Privacy Policy
 
At Crypgex, we value the privacy of our users and are committed to protecting their personal data. This privacy policy describes what data we collect, how we use and process it, and the measures we take to protect it. We strive to be transparent in our practices and want you to know exactly how your data is used.
 
Data Collection
 
We collect different types of information to provide you with the best possible service. The main categories of data include:
 
Personal information: first name, last name, email address, phone number, as well as other contact details that you may provide when registering on the platform or using our services.
- Financial information: details of your transactions, including amounts, currencies, and purchase history.
- Device and connection data: information about your device, browser, IP address, operating system, and language settings.
- Activity information: data about your actions on the platform, including interaction with content, purchase history, page views, and clicks.
- Analytics data: information collected through cookies and other tracking technologies to understand user behavior and improve our service.
 
Use of data
 
We use the data we collect for various purposes:
 
- Providing and improving services: processing transactions, ensuring the operation of the platform, optimizing the user interface and improving functionality.
- Analysis and research: analyzing user behavior and their preferences in order to develop and improve the service.
- Communication with users: sending notifications, news and promotions, providing information about Crypgex products and services, and responding to your requests and questions.
- Security and protection: using data to ensure the security of the platform, prevent fraud and protect against unauthorized access.
- Legal obligations: compliance with laws, record keeping and other legal requirements.
 
Transfer of data to third parties
 
We may transfer your data to third parties in the following cases:
 
- Payment systems and financial partners: to ensure transactions and protect data during operations.
- Service Providers and Partners: Companies that help us deliver our services, including marketing, analytics, and technical support. These partners are required to maintain confidentiality and use data only for their intended purposes.
- Legal and Law Enforcement Authorities: When necessary to comply with legal requirements, protect the rights, interests, and safety of Crypgex, its employees, users, and partners.
- Affiliates: In the event of a reorganization, merger, sale of assets, or other corporate restructuring, where data transfer may be part of the transaction.
 
Data Protection
 
We take serious measures to protect your data from unauthorized access, loss, and alteration. Crypgex uses modern security technologies, including data encryption, two-factor authentication, and regular vulnerability testing of systems. Access to personal information is limited to those employees, partners, and agents who need this data to perform their functions.
 
User Rights
 
You have the right to:
 
- Access your data: request a copy of your personal information stored by us.
- Change and update your data: change and update your data if it is out of date or inaccurate.
- Delete your data: request that we delete your information, unless we are required by law to retain it.
- Restrict processing: restrict processing in certain circumstances.
- Opt-out of marketing communications: you can always opt-out of receiving marketing communications and notifications, except for those related to security and mandatory notifications.
 
Cookies and tracking technologies
 
We use cookies and other tracking technologies to improve your experience on our site, personalize content, and analyze user activity. You can set your browser to refuse all cookies or to notify you when a cookie is being sent, but this may affect the availability of some features on our site.
 
Changes to this privacy policy
 
We reserve the right to change this privacy policy to reflect changes in our practices or the law. When we update this policy, we will notify users on our site and through other appropriate channels. We encourage you to check this policy periodically for changes.
 
Contact Information
 
If you have any questions or suggestions regarding our privacy policy, please contact us using the contact information provided on the website or by email at [email protected]